Value Creation 2025 Event from Cloud Ratings

Matt Harney's presentation at Cloud Ratings 2025 Value Creation Summit. Coverage includes #quantamental forecasting + #altdata.

Value Creation Summit July 2025

PRESENTED BY

SUMMIT PARTNERS

Vetted Experts -> Today's Speakers

Guy Rubin Founder + CEO

Ryan Walsh Founder + CEO

Kai Mitsushio Investor Alliances

Sean Saint Head of Investment Research

Jaap Westrik Founder

Simulive Event → Speakers Answering Q&A Live In Chat

REVENUE FORECAST ATTAINMENT Missed 2024 Forecasts Unacceptable

Missed Beat

70%

63%

60%

60%

50%

40%

42%

42%

30%

32%

90% Confidence Level: “I should come in under my forecast once every 2.5 years (10 quarters).” - Dave Kellogg

25%

23%

20%

19%

10%

0%

Q1 2024

Q2 2024

Q3 2024

Q4 2024

+

Social Attribution: @CloudRatings + @SaaSletter

+28% Capacity Post Market Peak Poor Forecasts Drove GTM Overhiring In 2022 = Sales Net Hires / Fires

= Marketing Net Hires / Fires

Alto Model

+

2019

2020

2021

2022

2023

2024

‘25

Index Components: Proprietary to Cloud Ratings | Data Source: People Data Labs Social Attribution: @CloudRatings + @SaaSletter

Zendesk Case Study: Misses → $6.8 Billion Lost

Feb ‘22 Offer: $127 - $132 / share = $17.0 Billion

2023e Forecast: (9.5)% revision in 3 months

66% monthly bookings misses

Jun ‘22 Deal: $77.50 /share = $10.2 Billion

$6.8 Billion Lost

Social Attribution: @CloudRatings + @SaaSletter

Zendesk Case Study: Slowdown Was Foreseeable

Forward Demand Indicator (LHS)

Realized New Bookings (RHS)

Alto Model

Social Attribution: @CloudRatings + @SaaSletter

Alt Data Outperforms Channel Checks By 5x

R-SQUARE VS REVENUE ACROSS LAG 0 - LAG 6:

1.0

0.77 0.78 0.78 0.77

0.8

0.71 0.74

0.65

0.6

0.4

0.2

0.13 0.13 0.13 0.13 0.13 0.13 0.13

0.0

L-0 L-1

L-2 L-3 L-4 L-5 L-6 |

L-0 L-1

L-2 L-3 L-4 L-5 L-6

ALTERNATIVE DATA - TOP QUARTILE n = 125,000+ alternative data points from Tier 1 Alt Data suppliers, conducted by Cloud Ratings for Alto Model construction

SYSTEMATIC CHANNEL CHECKS n = 264 equity research systematic channel checks covering 7,500+ data points, conducted by a Tier 1 investment bank

Alto Model

Note: Reflects Proprietary + Confidential Cloud Ratings Work Product

Software Buyout Study

MISSED FORECASTS

LIMITED MARGIN EXPANSION

Social Attribution: @CloudRatings + @SaaSletter

Alto Model

SaaS Demand YTD 2025 via

Indexed To 1.0 at January 2024:

Broad Software - n=340 Macro Sensitive Subset

1.4

Start of Tariffs / “Liberation Week”

1.2

1.0

Today vs Pre “Liberation Week”: Broad Software = 0.0% Macro Sensitive = +5.5%

Normal Holiday Seasonality

“Human pipeline reviews can only take you so far. ‘Macro’ and ‘tariffs’ are perfect excuses for sellers, especially B and C Players. You need to be using data at scale - your sellers' email inboxes, your call recordings, your CRM - to *really* know if macro is impacting your net new business.” - Guy Rubin, Ebsta Founder + CEO

0.8

0.6

Social Attribution: @CloudRatings + @SaaSletter

Be Mindful Of Your End Market Volatility

STANDARD DEVIATION OF REVENUE GROWTH RATE - Q1 2022 TO Q4 2024

0%

10%

Transportation, Logistics, Supply Chain Tech

19%

15%

Public Sector Tech

15%

Media Tech

Restaurant, Hospitality + Leisure Tech

12%

Cybersecurity Property Tech

12%

10% 10%

Developer + Engineering Tech

10%

FinTech EdTech

7%

Marketing + Sales Tech

6%

Data, Infrastructure + Reporting Tech

5%

5%

E-commerce + Retail Tech

5%

HealthTech

HR, Legal + Back Office Tech

5%

Social Attribution: @CloudRatings + @SaaSletter

2025 GTM Yields + Conversions Are Concerning

<$25m ARR

$25-$100m ARR

$100-$250m ARR

>$250m ARR

1 - Marketing Targeting:

(HIGHER IS BETTER)

0% 1% 2% 3% 0% 1% 2% 3% 4% 5%

3%

3%

2%

2%

2%

2% 2%

2%

2%

2%

1%

1%

2023 2024 2025 //

2023 2024 2025 //

2023 2024 2025 //

2023 2024 2025

2 - Sales Execution:

(HIGHER IS BETTER)

4%

4%

3% 4%

3%

2%

2% 3%

2%

2% 3%

2%

2023 2024 2025 //

2023 2024 2025 //

2023 2024 2025 //

2023 2024 2025

3 - Full Funnel Performance:

(HIGHER IS BETTER)

0% 2% 4% 6% 8% 0%

9% 8%

8% 10% 8%

6%

6% 6% 5%

5% 4% 6%

2023 2024 2025 //

2023 2024 2025 //

2023 2024 2025 //

2023 2024 2025

Social Attribution: @CloudRatings + @SaaSletter

Insufficient Pipeline Coverage

PIPELINE COVERAGE

PIPELINE COVERAGE RATIOS

Stated / Required

Stated Coverage

Required Coverage

5x

110%

110%

4x

102%

4.1x

3.9x

3.8x 3.7x

100%

3.6x

3.6x

NEGATIVE MARGIN FOR ERROR ZONE

3x

90%

87%

2x

80%

1x

0x

70%

2023

2024

2025

2023

2024

2025

Social Attribution: @CloudRatings + @SaaSletter

Reasons For Misses → Summit Action Items

Summit Action Items + Partner Capabilities:

0%

20%

Pipeline & Deal Flow

34%

Sales Execution & Performance

19%

Market & Economic Conditions

17%

Internal Operations & Resources

12%

Go-to-Market Strategy & Execution

8%

Leadership & Strategy

6%

4%

Product Market Fit

Other Factors 2%

Cloud Ratings Analysis of Pavilion Pulse Reports Social Attribution: @CloudRatings + @SaaSletter

Vetted Experts -> Today's Speakers

Guy Rubin Founder + CEO

Ryan Walsh Founder + CEO

Kai Mitsushio Investor Alliances

Sean Saint Head of Investment Research

Jaap Westrik Founder

Book Partner Introduction Via Matt Harney:

“The forecast is analytics, judgment, and trust all rolled up in one. If companies keep missing forecasts, it’s hard not to lose trust. It’s hard to let the team lean forward on growth, product, and acquisitions…” MANAGING PARTNER

TIER 1 GROWTH EQUITY FIRM

Social Attribution: @CloudRatings + @SaaSletter

“I don't hold my investment team accountable unless I can see something in the data that would have reflected a sales pipeline issue.

As a PE board member, I have only one shot to make a voluntary change at a leadership level before I begin to lose the confidence of my investment committee. If I'm going to pull the trigger, I need to be 100% confident and have exhausted all options. The primary communication issue is the inability of the executives to demonstrate, quantitatively and qualitatively, why the strategy board members' (typically spreadsheet folks) perspectives are inaccurate. Their expectations need to be acknowledged and addressed to build consensus and alignment.”

MANAGING PARTNER TECH CROSSOVER FIRM

Social Attribution: @CloudRatings + @SaaSletter

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