Historical SaaS Benchmarks

New Logo vs Expansion CAC

Expansion CAC New CAC

$2

New: $1.78

$1.5

New: $0.93

$1

$0.5

Expansion: $0.28

Expansion: $0.61

$0

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021

Source: Pacific Crest / Key Banc SaaS Surveys Social Attribution: @CloudRatings + @SaaSletter

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