Historical SaaS Benchmarks

Logo Churn

25%

20%

15%

10%

5%

13% 7% 8% 8% 10% 10% 11% 21% 15% 13% 13%

0%

2010 2011

2012 2013 2014 2015 2016 2017 2018 2020 2021

Source: Pacific Crest / Key Banc SaaS Surveys Social Attribution: @CloudRatings + @SaaSletter

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